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On Demand Support

Your IT ecosystem is dynamic, and so are your needs. Traditional support contracts may not provide the flexibility and responsiveness required to address real-time challenges and seize opportunities. Our on-demand support empowers you with:

  • Flexibility: Get the support you need, exactly when you need it. No more waiting for scheduled maintenance or lengthy support contracts.
  • Expertise on Tap: Access our team of experienced professionals specializing in cloud platforms, databases, and Oracle technologies.
  • Cost Efficiency: Pay only for the support you use. No more monthly retainers or long-term commitments.
  • Immediate Assistance: Resolve critical issues promptly, minimizing downtime and disruptions.
  • Strategic Guidance: Leverage our expertise to make informed decisions and optimize your IT environment for performance and security.

Our Services

On-Demand Cloud Support
    • Technical Troubleshooting:
      • Immediate assistance to diagnose and resolve technical issues with cloud infrastructure, applications, or services.
    • Performance Optimization:
      • Analysis and recommendations for optimizing the performance of cloud resources, including compute, storage, and networking components.
    • Resource Scaling and Management:
      • Assistance in scaling cloud resources up or down based on workload demands to ensure cost efficiency.
    • Cost Management:
      • Review and recommendations for optimizing cloud spending by identifying areas where costs can be reduced or resource usage optimized.
    • Backup and Recovery:
      • Guidance on setting up and testing backup and disaster recovery solutions for cloud data and services.
    • Data Migration:
      • Support for planning and executing data migrations to and from the cloud.
    • Service Integration:
      • Assistance with integrating cloud services and applications into existing IT environments or third-party solutions.
    • Monitoring and Alerting:
      • Setting up or enhancing cloud resource monitoring and alerting to detect and respond to performance or security issues.
    • Emergency Response:
      • Rapid assistance in the event of cloud outages, security incidents, or other critical situations.
    • Custom Projects:
      • Ad-hoc support can be tailored to meet specific project or technical requirements based on the client’s needs.
    • Technical Troubleshooting:
      • Immediate assistance to diagnose and resolve technical issues with the database, such as performance problems, query optimization, or data corruption.
    • Database Health Check:
      • Assessment of the overall health and performance of the database, including identifying bottlenecks, slow queries, or resource constraints.
    • Data Backup and Recovery:
      • Guidance and support for setting up and testing database backup and recovery solutions to prevent data loss and minimize downtime.
    • Database Security Audit:
      • Review of database security settings and access controls to ensure data is protected from unauthorized access and security threats.
    • Scaling and Performance Optimization:
      • Analysis and recommendations for optimizing database performance, including indexing, query tuning, and database scaling.
    • Database Migrations:
      • Assistance with planning and executing database migrations, upgrades, or data transfers to and from different database platforms or cloud environments.
    • Compliance and Best Practices:
      • Recommendations and guidance on following database best practices and adhering to industry-specific compliance requirements (e.g., HIPAA, GDPR).
    • Cost Optimization:
      • Review and recommendations for optimizing database management costs, such as resource allocation, licensing, and data storage costs.
    • Monitoring and Alerting:
      • Setting up or enhancing database monitoring and alerting to detect and respond to performance or security issues.
    • Service Integration:
      • Assistance with integrating databases into existing IT environments, applications, or third-party services.
    • Emergency Response:
      • Rapid assistance in the event of database outages, data breaches, or other critical database-related incidents.
    • Custom Projects:
      • Ad-hoc support can be tailored to meet specific project or technical requirements based on the client’s needs.
    • Technical Troubleshooting:
      • Immediate assistance to diagnose and resolve technical issues with Oracle E-Business Suite and Fusion Middleware, including performance problems, errors, and system outages.
    • System Health Check:
      • Assessment of the overall health and performance of the Oracle E-Business Suite and Fusion Middleware, identifying areas for optimization and potential bottlenecks.
    • Patch Management:
      • Assistance with applying patches, updates, and fixes to maintain system security, reliability, and compliance.
    • Security Audits:
      • Review of security settings, access controls, and configuration to ensure the Oracle software environments are protected against unauthorized access and security threats.
    • Performance Optimization:
      • Analysis and recommendations for optimizing the performance of Oracle E-Business Suite and Fusion Middleware, including tuning SQL queries, optimizing configurations, and addressing performance bottlenecks.
    • Backup and Recovery:
      • Guidance on setting up, managing, and testing backup and recovery solutions to minimize data loss and reduce downtime in case of system failures.
    • Data Migrations and Upgrades:
      • Assistance with planning and executing data migrations, version upgrades, and transitions between Oracle software releases.
    • System Integration:
      • Support for integrating Oracle E-Business Suite and Fusion Middleware with other applications, systems, or cloud services to ensure seamless data flow and functionality.
    • Monitoring and Alerting:
      • Implementation or enhancement of monitoring and alerting systems to detect and respond to performance, security, or availability issues.
    • Custom Projects and Enhancements:
      • Ad-hoc support can be tailored to address specific projects, customizations, or technical enhancements within the Oracle software environment.
    • Advisory Services:
      • Strategic guidance and recommendations on Oracle software architecture, design, best practices, and compliance.
    • E2E assessment, planning and migration of on-prem data centers to AWS.
    • Minimize downtime and risks with our migration strategies.
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast

Our Approach

Consulting and Advisory Services


Tap into a team of cloud experts who will help you define the right strategy to get you where you want to be.

Professional Services


We’ll design and build a solution that ensures you’re getting the most out of your applications, so you can accelerate new opportunities for your business.

Managed Services


Let an expert team manage, operate and optimize the day-to-day elements of your cloud environment, keeping you ahead of what’s next.

Supported Platforms

ORACLE


Tap into a team of cloud experts who will help you define the right strategy to get you where you want to be.


Amazon Web Services


Experience how AWS’s leading-edge cloud capabilities can help you work smarter, lower costs and innovate with agility.


Microsoft Azure


Solve cloud challenges with a managed Microsoft Azure solution that helps you build new revenue streams, increase efficiency and deliver incredible experiences.


Cloud Success Stories: Real-World Insights

Discover how our cloud solutions have empowered businesses to reach new heights.Dive into real case studies showcasing the transformative power of the cloud.

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We’re on your side, doing what it takes to get the job done right from the first consultation to your daily operations. Contact us for a free quote.

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